news...NEW TTG, Incorporated releases Territory Mapper V7. TTG announces the availability of current year demographic data for use with Territory Mapper V7. For more information on variables and pricing click here. Save $300 with our V7 Upgrade Offer.
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Frequently Asked QuestionsThis page contains the answers to several of the most commonly asked pre-sales questions on Territory Mapper. If your question is not answered here, please email us your question and we will respond as quickly as possible. We read and respond to all of our email! Table of Contents
1. Can I import my current territory definitions into Territory Mapper? Yes, Territory Mapper allows you to load your territory alignments directly into your documents via one of several common data formats including Access, Excel, Dbase and text files. Territory Mapper will use this information to construct your hierarchy (up to 4 levels) and all the nested folders and folder names automatically. By loading your territory definitions from a file you can speed up the process of creating a document that contains a large number of territories. In addition, you can rebuild documents quickly and easily from a Territory Mapper export file or data from another source. 2. Does Territory Mapper include 5-Digit ZIP Codes? If so, are they up-to-date? Yes. Territory Mapper includes the most current US 5-Digit ZIP Code map layer available. In addition, we include quarterly ZIP Code updates for one full year from your purchase date. 3. Will Territory Mapper automatically design territories for me using my data? No, Territory Mapper is a basic territory mapping and alignment application and does not contain an Optimizer - a complex set of heuristic algorithms that automatically design optimal territories by minimizing travel and balancing workload, market potential or other data metrics. TTG specializes in this type of software however, and offers a professional level product called AlignStar that does have an Optimizer. AlignStar contains many advanced features including spatial data analysis and a "Territory Expert" that will evaluate your current territories and make recommendations on how to make them better and where to position your reps for ideal coverage and minimized travel time. You can get more information on AlignStar at the AlignStar web site: www.AlignStar.com. 4. Can I install Territory Mapper on more than one PC? Territory Mapper is licensed to a single user. If you want to install Territory Mapper for use by more than one person, you will need to purchase multiple licenses. We offer discounts for purchases of 6 or more copies of Territory Mapper. Discounted prices are calculated automatically when you select a quantity of 6 or more in your shopping cart. Please go to the order page to see what the discount is for the quantity you need. The Territory Mapper End User License Agreement (EULA) however, does provide for use on two computers by a single individual. Here is the section of the EULA that refers to use of the software: "1(a) You may use the Software on any single computer; use the Software on a network, provided that each person accessing the Software through the network must have a copy licensed to that person; use the Software on a second computer so long as only one copy is used at a time; or copy the Software for archival purposes, provided any copy must contain all of the original Software's proprietary notices." 5. It appears as though Territory Mapper includes maps for the entire world. Why would I need your Canada & Mexico Add-On? Yes, you are correct. Territory Mapper does include maps for all countries of the world. However, you may have noticed that the maps for the US are much more detailed (they include 5-Digit ZIP Codes among other more detailed map layers). If you want a similar level of detail across all of North America you can purchase the Canada & Mexico Add-on. 6. Does your 5-Digit ZIP Code map layer include all ZIP Codes or just those with people living in them ? Our 5-Digit ZIP Code map layer contains every active ZIP Code in the US (plus Puerto Rico) with the exception of APOs and GPOs (special Military ZIP Codes that include military bases, aircraft carriers, etc.). This means that we include all ZIP Codes with and without people living in them. Our map layer contains every valid US ZIP Code including PO Boxes and other types of unpopulated ZIP Codes. Examples of unpopulated ZIP Codes include shopping malls, hospitals, universities, office buildings and government facilities. Our ZIP Code map data contains over 7,000 of these unpopulated ZIP Codes with the total number of ZIP Codes in the US running at approximately 42,000. We update our ZIp Code data every three months. You will receive quarter updates of the ZIP Codes for a full year from your purchase. You can renew this service if you like for an annual fee. 7. I need to plot locations on a map using information in an Excel file. Can Territory Mapper do this? Yes, it can. This is accomplished through our Account feature. Territory Mapper will allow you to link to a total of 10 files containing locations in a variety of formats including Excel, Access, dBase and text. You can also manually add point data using the Pushpin feature if your locations are not available in a data file. For more advanced territory design applications requiring account based territory alignments, we offer an advanced product line called AlignStar. For more information on this product, visit our AlignStar web site at www.AlignStar.com. 8. My territories are currently defined primarily by State and County? Can Territory Mapper assist in converting them to ZIP Codes? Yes. Actually, with Territory Mapper this process is very simple and painless. Territory Mapper allows you to designate a particular map layer as your "alignment layer". This is the map layer that is used with designing and realigning territories. If you initially start using states or counties (or any other layer for that matter) as your alignment layer, with 2 quick mouse clicks you can change your alignment to ZIP Codes. Territory Mapper understands the relationships between all the map units and will instantly convert your territory definitions to ZIP Codes and back again. 9. I need to create maps in an electronic format. Can Territory Mapper do this? Yes. Territory Mapper can generate maps in all of the most common graphic formats including JPG, GIF, BMP, TIF, PNG and PDF. It also includes a feature called Batch Map that automates the process of creating maps (hard copy or graphic images) of each territory in your document. With a single command, you can create hundreds or even thousands of custom maps for each element in your sales hierarchy. 10. Does Territory Mapper link to CRM or contact management systems? Territory Mapper is capable of importing and exporting many types of data including: Text, Access, Excel and Dbase. As long as there is a geographic code (geocode) such as ZIP Code in your data or a latitude/longitude coordinate, you can link to your data and see it on a map. Most CRM or contact management systems allow you to import and export data in one or more of the supported formats so it is a relatively simple task to move your territory information over to a CRM such as SalesForce.com. 11. Do you have street level maps for Territory Mapper? Since the application of territory design rarely requires this level of detail, street level maps are not included in Territory Mapper. We do include a highways file that contains over 400,000 miles of roads including every Interstate, US and State highway as well as a complement of County and Local roads. If you need maps containing street level detail, we suggest you try one of the many web-based mapping products. 12. Is it possible to set up sales areas with Territory Mapper by State or County and then import a list of customers and have them assigned to the defined territories? Yes, this is easy to accomplish with Territory Mapper. Territory Mapper contains a feature called AutoAlign which will automatically align any unassigned areas (or points such as customers or prospects) to the nearest assigned area. You can then export your territory definitions for each County, ZIP Code or account. TTG also offers a professional level territory design product called AlignStar that will optimize your territories for you automatically while creating balanced, travel efficient territories. You can get more information on AlignStar here. 13. Is it possible to balance territories with Territory Mapper? Yes. To check on how well your territories are balanced on any variable, first make any alignment changes that you want, then create a territory summary report including the data variable you are interested in. Depending on the report that you choose you will see not only the territory data totals but also a percent deviation from the mean for each territory. 14. Will Territory Mapper run on my Mac? Territory Mapper is designed to run on a PC and requires a Windows operating system. We do not support the Mac operating system although some of our users have reported great success running Territory Mapper on the new Macs under Windows emulation. TTG will support software installed on a Mac but cannot offer any assistance for hardware specific problems if users choose to run the software on unsupported hardware and operating systems. For a listing of hardware and software requirements, click here. 15 Help! My trial period expired before I had a chance to evaluate the software. Can you extend my trial? Yes, of course. The evaluation version Territory Mapper is complete and fully functional for a period of 14 days from date of installation. If you find that you have not had sufficient time to fully evaluate the software within the 14 day period, simply call or email us and we will provide you with an activation name and key to extend your trial period. 16. Are there any limitations in the trial version? No, the evaluation version of Territory Mapper is complete with no limitations or crippled features. However, it may not contain the most current version of our ZIP Codes data which we update every 3 months. 17. Are ZIP Code updates included? Yes, we update our ZIP Code maps every 3 months. Every new license includes ZIP Code updates for one full year from your purchase date. After your first year, you can purchase a subscription for additional updates if you wish. 18. My territories are not defined by geography but I have a list of customers that are assigned to territories. Can I still create a map showing my territories? Yes, absolutely. Territory Mapper will let you link to your customer location data and will create "accounts" or symbols on your map for each customer. It will also create a complete sales hierarchy from your data and then assign each customer to a territory folder in the hierarchy. Each territory will be color coded on the map. If you then want to assign all the underlying ZIP Codes to territories, Territory Mapper has a feature called Auto Align that will automatically assign the ZIP Codes to territories based on the territory assignment of the nearest customer. 19. I have territories all over the world. Will Territory Mapper allow me to create territories in other countries? Yes. Territory Mapper comes complete with maps for all countries of the world. You can created territories and maps anywhere you like. 20. I don't use sales territories but I need some software that will allow me to create franchise areas. Can Territory Mapper do this? Yes, you can use Territory Mapper for any application that requires grouping of geographic areas. We have many users that create franchise territories with Territory Mapper. 21. I sell to different types of accounts. Can I show these on a map? Yes, Territory Mapper has a feature that allows you to establish data based rules for controlling the display of accounts. You can easily establish a rule to tell Territory Mapper to use one type of symbol for the display of a "Drug Store" and another symbol for the display of a "Convenience Store". You can even create territories that are comprised exclusively of one type of account by turning all other account types off prior to aligning them with the lasso tool. Can Territory Mapper export my maps to PDF? Yes, Territory Mapper can export graphic images of your maps to several popular graphic file formats including PDF, GIF, JPG, PNG, BMP, TIF and can even generate maps and push them out to your Power Point presentation. The BatchMap feature automates this process by allowing you to generate maps of all your territories in an unattended mode and save them to your hard drive in the format of your choice. |
Territory Mapper Wins a Four-Star
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Rating from ZDNet Independent Reviewers!